FYI, Pier 1 Doesn't Negotiate Employee Discounts

> ---- Original Message ----
> From : yowzers@hotmail.com
> To : customerservice@pier1.com
> Subject : Other -  [RQID:EP597910]
> Date : Sat, 30 Oct 2010 17:24:48 GMT
> Email: yowzers@hotmail.com
> Comment Type: Other
 Comments:

Dear Pier One,
Thank you for the time you took to send me the email that states you are currently looking for holiday  employees. I really love your stuff and an employee discount would be great!

However, I would like to propose a counter-offer to your offer of a 25% employee discount. Because let's face it, in today's ecomomic environment, 25% off just won't cut it. So, I  would be willing to work at your fine establishment in exchange for a 70% employee discount. Now, this is just a jumping off point, don't hesitate to counter my counter-offer.

I look forward to hearing from you soon!
Vonna

Reply Forward

                                                                                                         
From customerservice@pier1.com
To: yowzers@hotmail.com

date Sat, Oct 30, 2010 at 2:28 PM
subjectRE: From Pier 1 Imports [RQID:EP597910]
mailed-bypier1.com
hide details 10/30/10

We appreciate your feedback. Your information has been received by Pier 1 Import’s Customer Relations Department. If further action on our part is needed, a Customer Care Professional, or a member of our stores' management team will be in contact with you. If you have provided a general suggestion or comment, your email will be forwarded to the appropriate department.

Have you checked out our FAQ page? The answers to some of the most commonly asked questions about our products and company can be found at: http://www.pier1.com/SideMenu/CustomerRelations/FrequentlyAskedQuestions/tabid/110/Default.aspx
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 Reply Forward

                                                                                                         
> ---- Follow-up Message ----
> From : yowzers@hotmail.com
> To : customerservice@pier1.com
> Subject : Other - [RQID:EP597910]
> Date : Tues, 02 Nov 2010 12:19:51 GMT
> Email: yowzers@hotmail.com
> Comment Type: Other

Hi! Last week I received an email inviting me to apply for a job at one of your fine stores. I can't tell you how excited I was at the prospect, as I'm a single mother with two children, and Christmas is right around the corner. However, the email mentioned a 25% employee discount.

While that is a nice offer, I could easily see myself spending my entire Pier One check at your store, and then Christmas would suck for my children. Unless they have a secret love of rattan and colorful dinnerware that I am unaware of. Hence, I replied last week with a counter-offer requesting 70% off. Mind you, that was just a starting off point, I'm not adverse to negotiating.

The reason for this email is that I couldn't tell from your reply whether you are taking my counter-offer into consideration, as it was not mentioned in the body of the email. Please respond so that we can begin our mutually beneficial association soon.

As always,
I look forward to hearing from you,

Vonna


- Show quoted text -

                                                                                                         
From: customerservice@pier1.com
To: yowzers@gmail.com

Sat, Nov 02, 2010 at 3:54 PM
subject RE: From Pier 1 Imports [RQID:EP597910]
mailed-by pier1.com

hide details 11/02/10

Dear Vonna:

Thank you for your interest in seasonal employment at one of our stores. Unfortunately, we are unable to negotiate employee discounts, as 25% is the discount rate that our corporate headquarters has approved. In particular, we are unable to negotiate employee discounts for those individuals who do not even work for us. Please feel free to apply in person at your local store, or online at: https://pier1.tms.hrdepartment.com/cgibin/a/searchjobs_quick.cgi

Hopefully this correspondence has cleared up any confusion regarding employee discounts at Pier 1 Imports.

Notice: This email is intended only for the addressee(s) named above. If you are not an intended addressee, please do not disclose the contents of this email to others; also please reply to sender immediately indicating that you received this email in error, then delete it. Publication or posting of this email is strictly prohibited, unless authorized by sender. Thank you for your cooperation.

Sincerely,

Mary Bolton, Manager
Customer Relations Department

                                                                                                         
> ---- Follow-up Message ----
> From : yowzers@hotmail.com
> To : customerservice@pier1.com
> Subject : Other - [RQID:EP597910]
> Date : Wed, 03 Nov 2010 18:21:03 GMT
> Email: yowzers@hotmail.com
> Comment Type: Other

Dear Mary,

Okay. 40% and that's my last offer.

Vonna


4 comments:

  1. are you for real girl?! did you really do this?!

    ReplyDelete
  2. Yes, I absolutely did this last November. I got some email from them saying they were hiring for Christmas, so I thought "I wonder what they would do if someone countered their offer of a 25% employee discount?" This is what happened.

    ReplyDelete
    Replies
    1. It's not hard to figure out what they'd do. They would just hire one of the other million people out there who care more about paying their bills than an employee discount....i work for the company and it's cheaply made crap. We sell nothing that you NEED and only crap you want.

      Delete
  3. Lots of good reading here, thank you! I was browsing on yahoo when I uncovered your post, I’m going to add your feed to Google Reader, I look forward to far more from you.

    ReplyDelete